Sanas Taps AI to change the actual time communication center dialects
The demand for sound recognition and speech techniques is enormous – and grows. and analysis Through the market research company, markets and markets have found that the sector may exceed $ 28.1 billion by 2027.
There is no shortage of sellers who provide sound recognition and speech solutions, but some new events managed to move the ports. Sanas is a good example. The company was founded in 2020, and the company develops programs that use artificial intelligence to adjust the headphone tone in the actual time.
“With the continued expansion of customer interactions worldwide, the need to communicate from a person to a person remains very important.”
Maxim Siberiacov launched Sanas with Sean Chang and Andre Soderi while he was in the college. The trio was inspired by the experience of a classmate for the students who are frustrated at work at a call center.
“Max and Shawn’s friend, Raul, who was forced to return to Nicaragua to support his family, faced a discrimination in his job in the center of the call,” said Narhaiana. “His experience with” tone neutralization “and the losses on which Max and Shawn were lying to build a solution to reduce the bias of tone.”
In 2021, Narhaiana, who previously participated in the founding of the Communication Center monitoringJoin Sanas, and the company got the first financing segment.
Sanas technology analyzes speech and outputs that have been converted by speaking a specific tone. The company claims that it is able to maintain the feelings of the original speaker and “identity” while reducing frequency, echo, and noise.
“What distinguishes Sanas far is AI’s patented techniques, which recognize the sound patterns and adjust them immediately while maintaining the unique identity of the speaker.” “AI models are trained in Sanas with more than 50 million words for speech using data collections collected from our technological partners and internal audio actors.”
Recently, Sanas captured InTone, a competitor, Narayana said, “Sanas’s IP’s IP wallet” and puts a start starting to serve a broader customer base.
Today, Sanas has about 50 industries, including health care, logistics and devices. Narayana said that the annual repeated revenues of the company amounted to 21 million dollars, an increase of 3 million dollars from last year.
Sanas is a bit of controversial actions. Some research suggests This exposure to different accents actually helps to do so Fighting prejudice. The technicians also told Al -Wasim newspaper a 2022 startup profileSanas solutions face the risk of workers homogeneity through communication centers.
Narhana pushed back against this idea.
He said: “What makes Sanas Special not only technology, but its deep human mission to break down barriers, reduce discrimination, and amplify sounds around the world.” “Along with the participating founders, we are building a world where communication is a bridge-not a barrier.”
Mixed optics did not seem to have affected Sanas’s ability to raise money. Sanas announced this week that it closed a $ 48 million financing round estimated at more than $ 500 million. Quadrille Capital, Teleperformance has led the tour, which also participated in the participation of Insight Partners, Head Capital, ALICA and DN Capital.
After collecting more than $ 100 million from capital so far, Sanas plans to build new algorithms “talk to words”, expand in new areas, and “explore opportunities through industries such as health care, retail trade,
After that, Nariyana said.
“With the clear focus on the scaling of responsibility and constant innovation, Sanas is well ready on the potential opposite winds of the weather.”
Nariaana added that Sanas also intends to develop its team approximately 150 people, and opened a new office in the Philippines, a country home country for millions of communication centers.
