Qantas data breach to influence 6 million flight customers

Qantas communicates with customers after it targeted an electronic attack on the third party customer service platform.

On June 30, Australian airline discovered a “unusual activity” on a platform used by its communication center to store six million people, including names, email addresses, phone numbers, birth dates and frequent passenger numbers.

When the breach is discovered, Qantas took “immediate steps and contained the system,” according to a statement.

The company is still achieving in the full term of rag, but it says it expects the stolen data ratio “important”.

He assured the public that the details of the passport, credit card details and personal financial information were not kept in the hacked system, and no traveler accounts, passwords, or repeated pin numbers were hacked.

Kantas informed the Australian Federal Police of rags, as well as the Australian Cyber ​​Security Center and the Australian Information Commissioner office.

“We are sincerely apologized to our customers and realize the uncertainty that will lead to,” said Vanessa Hudson, CEO of Qantas Group.

I asked customers to contact the allocated support line if they had concerns, and confirmed that there will be no effect on Qantas or the safety of the airline.

The attack comes a few days after the FBI issued a warning to the X that the aviation sector was a target of a criminal criminal group scattered spider.

The United States -based Hawaiian Airlines and Westjet in Canada have been affected by similar internet attacks in the past two weeks.

BBC revealed that the group was also The main focus of investigating the wave of electronic attacks on retailers in the United KingdomIncluding M & S.

Qantas breach is the latest in a series of Australian data violations this year, as Australiansuper and nine media have suffered large leaks in the past few months.

In March 2025, the Australian Information Commissioner Office (OAIC) ​​issued statistics revealing that 2024 was the worst year for data violations in Australia since the start of records in 2018.

“The trends we are watching indicate that the threat of data violations, especially through the efforts of harmful actors, is unlikely to diminish,” said Carly King, Australian Privacy Commissioner in OAIC.

Mrs. Kind urged companies and government agencies to increase security measures and protect data, and highlighted that both private and public sectors are vulnerable to electronic attacks.