How to communicate with artificial intelligence by adopting “chaos”
Companies have struggled to adopt appropriate artificial intelligence tools as technology develops at a very faster pace than slow sales.
Brex Credit Card Company does not differ. The emerging company found itself facing the same issue as its institution’s counterparts. The result: Brex completely changed its approach to the program purchases to ensure that it is not left behind.
At the Humanx Ai conference in March, I told Brex Cto James Regio Techcrunch that the company initially tried to assess these software tools through the usual purchase strategy. I quickly discovered the start that the experimenting process, which lasted for months, did not succeed.
“In the first year that followed Chatgpt, when all these new tools came on the scene, the process of purchases will actually continue to the extent that the teams that were asking to buy a tool lost the tool at a time when we have already faced all the necessary internal controls,” said Reggio.
This is when Brex realized that he had to rethink completely about the purchase.
Reggio said that the company started to reach a new framework for data processing and legal investigations to bring in artificial intelligence tools. This Brex allowed to examine potential artificial intelligence tools more quickly and enter them in the hands of laboratories faster.
Reggio said the company is using a “disgusting test in the super market” to find out the tools worth investing in the experimental program. He added that this approach gives employees a much greater role in determining the tools that the company must adopt based on the place where they find value.
“We are applying with the people who get the maximum value of the tool to see if it is actually unique enough to keep it,” said Reggio. “We are basically, I would like to say, about two years of this new era where 1000 Amnesty International tools are located in our company. We have definitely canceled and have not been renewed from five to 10 different different publications.”
Brex gives its engineers a monthly budget of $ 50 to license any software tools they want from an approved list.
“By delegating the authority to spend on the individuals who will invest this, they make optimal decisions to improve their workflow tasks,” said Reggio. “It is really interesting and we haven’t seen a rapprochement. I think this has also proven the validity of the decision to facilitate the experience of a group of different tools, is that we have not seen everyone rushing and saying,” I want the indicator. “
This approach helped the company to know where you need broader license deals based on a greater number of engineers who use some.
In general, Regio said that the best way for institutions to deal with the current innovation cycle of Amnesty International, in his opinion, is “embracing chaos” and accepting that knowing the tools that must be adopted will be a rugged process and this is good.
“Knowing that you will not always make the right decision from the gate, it is prominently similar to making sure that you are not left behind.” “I think the only mistake we can make is to think about this and spend six to nine months in evaluating everything very carefully before publishing it. You don’t know how the world will look nine months from now.”